Return, Cancellation & Refund Policy

Return Policy

We at thekookmaster.com pledge to satisfy our consumers by improving their online buying experience. As a result, we look forward to providing comprehensive support at all times to ensure the quality of products acquired through our website.

Want to Return a Product?

Within 2 days of receipt, call our customer service or email us at info@thekookmaster.com to request a return. Products must be returned in their original packaging.

Returns will be accepted under the following conditions:

  • Defective/Damaged product
  • Wrong product delivered

Returns will not be accepted under the following conditions:

  • Returned without original packaging
  • Damaged products reported after 2 days.

How do I initiate return request and what happens afterwards?

Please contact us via email at support@thekookmaster.com or by phone at +91 98585 37000. The kookmaster team will assess your return request. Following approval, we will return the merchandise at our expense. When the product is received, it is compared to your claim, and a refund is begun.